Frequently Asked Questions

Towing costs vary based on distance, vehicle type, and the complexity of the situation. Hook-up fees, mileage, and after-hours rates all factor in. Call us with the specifics, and we'll give you a straight answer before we dispatch.

Most calls include a hook-up or call-out fee in addition to mileage — we'll tell you that rate before we roll, so you know it going in.

Yes, in many cases. We work with major motor clubs and can coordinate with insurance providers on covered tows. Have your policy or motor club information ready when you call, and we'll confirm coverage before dispatch.

Dispatch time depends on your location, current call volume, and the type of equipment needed. We move as fast as conditions allow and keep you informed. For emergencies, call directly at (620) 654-3210 for the fastest response.

Yes. Auto House runs the largest towing operation in Central Kansas and is equipped for heavy-duty and semi-truck recovery.

Both. Auto House Truck Repair handles diesel service and truck repair through our dedicated repair operation. If your truck needs more than a tow, you don't need a second call; we can route you directly.

If you're on a road or highway, move to the shoulder if you can and turn on your hazard lights. Stay in your vehicle if it's safer than standing outside. Keep your phone accessible. We'll confirm your location and give you an estimated arrival time when you call.

Auto House serves Central Kansas from locations in Galva, Newton, Hillsboro, and Salina. We cover major corridors, including I-135, I-70, and surrounding highways. If you're unsure whether we cover your location, give us a call.